XADM: Wrong Organization Form Library Deleted in Forms Administrator (175129)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q175129

SYMPTOMS

When you delete an Organizational Forms library (OFL) from a site that has more than two individual Forms libraries of the same language may cause the wrong form to be deleted. Specifically, this occurs in the following situation. Two sites, A and B, have an English OFL called A and B, respectively. An administrator in site A pulls a replica of the site B OFL so that site A now has a replica of both A and B OFLs. The administrator opens the Forms Administrator and can see both OFLs. If the administrator deletes OFL B, it disappears from view in the Forms Administrator, but re-appears in Forms Administrator upon exit. OFL A, however, will have been deleted.

WORKAROUND

When deleting an OFL, follow the following steps:

  1. Ensure that the site has only a single replica, the replica that exists in the OFL's home site.

    The end result prior to deletion would be as follows:

    • There are no replicas of OFL A anywhere in site B.
    • There are no replicas of OFL B anywhere in site A.
  2. Verify that OFL B was not replicated to other sites. The only replica of OFL B should exist in site B on OFL B's home server.
  3. Delete the OFL from the Forms Administrator while connected to the server that maintains the single replica. In the example above, this would mean connecting to a server in site B.
  4. Open the Forms Administrator, and delete OFL B.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.0.
Modification Type:MajorLast Reviewed:10/30/2003
Keywords:kbhowto KB175129
©2003 Microsoft Corporation. All rights reserved.