STOP 0x0000000A with Halmps.dll When Restarting (174932)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q174932 SYMPTOMS
On a multiprocessor computer using halmps.dll, when you shut down and
restart the computer, a STOP 0x0000000A error message may be displayed,
preventing the system to start.
If you change the Internal Network Number on IPX using the Network tool in
Control Panel and then restart the computer, this error may also be
displayed.
CAUSE
Under certain circumstances, the ENTER_INTERRUPT macro in
HalpApicRebootService causes the FS register to have the wrong value.
The problem occurs when shutting down if one processor happens to be
entering KiSystemService at the same time another processor has just reset
the NMI vector as part of the reboot.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kberrmsg kbfix KB174932 |
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