XADM: Cannot Install 4.0/5.0 KMS After Installing 5.5 Server (174743)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q174743

SYMPTOMS

If you run Setup to install a Key Management (KM) server version 4.0 or 5.0 in a site that has a mix of version 4.0, 5.0, and 5.5 servers, Setup will fail with the following error message:

Unable to create Encryption-Cfg object in the site you are running
Setup. Verify the Microsoft Exchange Directory is running then try
again.

MORE INFORMATION

This is by design. This error occurs because Exchange Server version 5.5 Setup creates the encryption-cfg object for the site, and earlier versions of the KM server Setup program cannot utilize an existing version of this object.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbusage KB174743
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