XWEB: Error Message: Exchange Server Down or HTTP Service Has Been Disabled (174709)
The information in this article applies to:
- Microsoft Outlook Web Access 5.5
- Microsoft Exchange Server 5.5
This article was previously published under Q174709 SYMPTOMS
When you attempt to log on to a Microsoft Exchange Server computer using
the Outlook Web Access client, the following error message may appear:
Sorry! The Exchange Server is down or the HTTP Service has been disabled
by an administrator.
CAUSE
The HTTP protocol may be disabled and/or Anonymous Access may be disabled
in the LDAP protocol.
WORKAROUND
To work around this problem, make sure that HTTP and Anonymous Access are
enabled.
To ensure that HTTP is enabled:
- In the Exchange Server Administrator program, click the Configuration container, click the Protocols object, and in the right pane, double-click
HTTP.
- Make sure the Enable Protocol object check box is selected.
To ensure that Anonymous Access is not disabled in LDAP:
- In the Exchange Server Administrator program, click the Configuration container, click the Protocols object,
and in the right pane, double-click LDAP.
- Click the Anonymous tab, and click to select the Enable Anonymous check box.
| Modification Type: | Major | Last Reviewed: | 10/9/2003 |
|---|
| Keywords: | kbprb KB174709 |
|---|
|