Extra Page Printed on Epson Stylus Color Printers (174540)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q174540 SYMPTOMS
When printing in color mode to an Epson Stylus printer (Color, Pro, Pro XL,
Pro XL+) from a computer running Windows NT 4.0, extra lines of different
color may be present in the output and cause the extra data to be printed
on a second page. These extra lines will print on the second page after the
3 mm top margin if the maximum printable area is used in the application.
CAUSE
With banding printers, there are normally extra lines in the last band that
should not be sent, usually because they are blank. However, if the
application sends data outside the "imageable" area, these extra lines are
printed.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbprint KB174540 |
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