OL97: Error Opening a Shortcut to an Item in a PST (174525)
The information in this article applies to:
This article was previously published under Q174525 SYMPTOMS
When opening a shortcut to an item in a Personal Folders (PST) file, in a
Microsoft Outlook Contact record, you may receive the following error
message:
The file <PST> could not be found.
CAUSE
You moved the PST file after establishing the shortcut to the item. The
shortcut still points to the original PST location.
RESOLUTION
Rebuild the shortcut based on the current location of the file. To do this,
follow these steps:
- Open a new or existing contact record.
- On the Details tab, click to select a Birthday or Anniversary date.
- Click Save And Close.
When reopening this Contact, notice that Outlook has inserted a shortcut in
the large message window near the bottom of the Contact window. When
clicked, this shortcut will take you to the event in the Calendar folder.
NOTE: If you should move the PST file from its current location, clicking
the shortcut will produce the error message. In this event, delete the
original shortcut and rebuild it using the steps above.
| Modification Type: | Major | Last Reviewed: | 10/26/2000 |
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| Keywords: | kberrmsg kbprb KB174525 |
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