OL97: Err Msg: Outlook Caused A GP Fault In Module RASGDI.EXE. (174335)
The information in this article applies to:
This article was previously published under Q174335 SYMPTOMS
When printing Contacts in Address Card view in Microsoft Outlook 97 using a
Okidata OkiPage 4w printer, you may receive the following error message:
OUTLOOK caused a general protection fault in module RASGDI.EXE at
000d:0000135b
OUTLOOK caused a general protection fault in module VHSDGDI.DRV at
000d:0000135b
CAUSE
This behavior may occur with Version 3.10 03/25/97 of the Okidata Okipage
4W printer driver.
RESOLUTION
Upgrade to version 4.0 of the Okidata Okipage printer driver. You can
download this driver (4we3195.exe) from the Okidata Web site at:
NOTE: Remove the current driver prior to installing the updated version.
MORE INFORMATION
Microsoft is researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
Okidata Okipage 4W is manufactured by Okidata, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
|---|
| Keywords: | kbprb kbprint KB174335 |
|---|
|