SYMPTOMS
When you use the Research Organizer, you may receive the following error
message:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
If you click the Details button, you see the following message:
ORG98 caused an invalid page fault in module COMCTL32.DLL
If you receive this message, any information you added since you last
saved your work is lost. Information you saved prior to receiving this
error message is saved.
This problem occurs if you use the arrow buttons on the toolbar or the
keyboard (CTRL+Up Arrow), or if you use the mouse to drag a section of the
organizer and cause the hierarchical structure to scroll.
This problem does not occur when you move items down in the tree, or if you
use the mouse to drag individual note cards.
NOTE: This issue does not occur with Encarta 98 Encyclopedia for Macintosh.
RESOLUTION
To resolve this problem obtain the Research Organizer update (Roreva.exe) from the Microsoft Download Center.
The following file is available for download from the Microsoft Download Center:
Release Date: Oct-16-1997
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
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