STOP 0x0000001E During Forced Shutdown and Program Exit (174020)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q174020 SYMPTOMS
A computer running Windows NT 4.0 may display the following blue screen
STOP message during a forced shutdown if a program is already quitting.
STOP: 0x0000001E : (c0000005, 80119914, 00000000, 00000074)
KMODE_EXCEPTION_NOT_HANDLED
CAUSE
An asynchronous procedure call (APC) was dispatched to terminate a thread
when the thread was already quitting. During the course of the APC, an
attempt was made to load a system menu that required a callback to user
mode, but because the thread was already quitting, the trap frame was NULL.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
MORE INFORMATION
An attempt to load a system menu will no longer occur if the thread
is exiting or in clean up.
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB174020 |
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