OL97 ErrMsg: Failed to Load Resource DLL ODBCINT.DLL (173081)
The information in this article applies to:
This article was previously published under Q173081 SYMPTOMS
When you import data into Microsoft Outlook 97 or when you use an Address
Book as a data source for a mail merge with Microsoft Word, you may receive
one of the following error messages:
Failed to load resource DLL odbcint.dll
The resource file, ODBCINT.DLL is either the wrong
version or missing.
CAUSE
The Open Database Connectivity (ODBC) files are not present or are
incompatible versions for your Office program. For example, the ODBC files
are not installed with the Microsoft Office 97 Small Business Edition;
however, older versions of the files may be on your hard drive from older
software.
RESOLUTION
The ODBC files are available in the Data Access Pack, in the ValuPack
folder of the Microsoft Office 97 compact disc and the Office 97 Small
Business Edition compact disc.
Follow these steps to install the correct files on your computer:
- Insert your Office 97 compact disc or Office 97 Small
Business Edition compact disc in your CD-ROM drive. If the compact disc
does not Autorun, right-click the Start button, click Explore, and then
click your CD-ROM drive.
- Double-click the ValuPack folder.
- Double-click the Dataacc folder.
- Double-click Dataacc.exe to install the necessary files.
-or-
On the Help menu, point to Microsoft on the Web and click Free Stuff. On
the Outlook Enhancements page, click Microsoft Data Access Pack, read the
installation instructions, and then click Download Now.
REFERENCES
For more information about ValuPack components, double-click to open the
Valupk8.hlp Help file, in the ValuPack folder of your Office 97 or Office
97 Small Business Edition compact disc.
| Modification Type: | Major | Last Reviewed: | 10/26/2000 |
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| Keywords: | kbprb KB173081 |
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