OLEXP: Error Message: Error Importing Address Book (172964)



The information in this article applies to:

  • Microsoft Outlook Express 4.0 for Windows NT 4.0
  • Microsoft Outlook Express 4.0 for Windows 95

This article was previously published under Q172964

SYMPTOMS

When you attempt to import an address book from Netscape Address Book into Windows Address Book, you may receive the following error message:
Error importing address book.

CAUSE

This behavior can occur if Netscape Address Book is currently running.

RESOLUTION

Quit Netscape Address Book and then attempt to import the address book again.

Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kberrmsg KB172964