WD97: General Document Properties Incorrect During Save (172875)


The information in this article applies to:

  • Microsoft Word 97 for Windows
This article was previously published under Q172875

SYMPTOMS

When you save a document for the first time, and the Prompt For Document Properties option is selected, the General tab of the Document Properties dialog box contains incorrect information or no information at all.

CAUSE

This behavior is by design. Word fills in the information on the General tab of the Document Properties dialog box before the save actually occurs. For example:

  • When you name a document for the first time, the information on the General tab of the Document Properties dialog box is blank.

    -or-
  • When you perform a Save As operation and rename the document, the information on the General tab of the Document Properties dialog box is from the previous Save.

WORKAROUND

Save your document first, and then check the document properties by clicking Properties on the File menu.

MORE INFORMATION

Word can display the Document Properties dialog box the first time it saves a document. This allows you to enter information about the document, such as a title, keywords, or comments.

To set these properties at any other time, click Properties on the File menu.

REFERENCES

For more information about document properties, please see the following articles in the Microsoft Knowledge Base:

167747 WD: Invalid Page Fault Linking Custom Document Property to Empty

166069 WD97: Document Properties Blank When Printed from Word Viewer

137356 WD: "Cannot Retrieve Properties..." or Document Opens Read-Only

138327 WD: Word: Properties Contents Tab Is Blank

155947 WD: Some Document Properties Don't Print

Modification Type:MajorLast Reviewed:11/14/2000
Keywords:kbprb KB172875
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