Print LU Status Remains Pending If SNAPRINT Fails (172645)
The information in this article applies to:
- Microsoft SNA Server 3.0, when used with:
- the operating system: Microsoft Windows NT
- Microsoft SNA Server 3.0 SP1, when used with:
- the operating system: Microsoft Windows NT
This article was previously published under Q172645 SYMPTOMS
In Microsoft SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1), of a UNC
(universal naming convention) path for a print session is specified and the
printer is not installed on the server, Snaprint.exe fails and causes the
print session to remain in a pending state rather than returning to
inactive.
CAUSE
The Snaprint Service assumes that any printer to which it has access will
have a port name set up for it. Print Server will fail if the
WinvprtStartJob() or WinvprtOpenPrinter() fails to find the port name for
the defined printer.
RESOLUTION
The Winvprt.dll and Ppd3270.dll files have been changed. When a port name
is not detected, an error is logged and the status of the print LU returns
to inactive instead of remaining in a pending state.
STATUS
Microsoft has confirmed this to be a problem in SNA Server 3.0 and 3.0
Service Pack 1 (SP1). This problem was corrected in the latest SNA
Server version 3.0 U.S. Service Pack. For information on obtaining this
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
MORE INFORMATION
The remote printer must exist in the domain (and be installed) or the print
session transitions to inactive without trapping.
| Modification Type: | Major | Last Reviewed: | 6/29/2004 |
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| Keywords: | kbbug kbfix kbprint KB172645 |
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