Error Message: The Set of Folders Could Not Be Opened (172604)
The information in this article applies to:
This article was previously published under Q172604 SYMPTOMS
When you try to open the Microsoft Exchange Inbox, you may receive either of the following error messages:
The set of folders could not be opened. An unexpected
error occurred. Could not initialize the provider (MSPST.DLL) MAPI
1.0 - 1026 (8004010F) Unable to display the folder. An unexpected error has
occured. Mapi was unable to load the information service mspst.dll. Be
sure the service is correctly installed and configured.
CAUSE
The Mspst32.dll file may be missing or damaged.
RESOLUTION
To resolve this issue, extract a new copy of the Mspst32.dll file from
your original Windows 95 disks or CD-ROM to the Windows\System folder.
The Mspst32.dll file is located in the Win95_06.cab cabinet file on the
Windows 95 CD-ROM, the Win95_06.cab cabinet file on disk 6 of the original
Windows 95 DMF floppy disks, or from the Win95_10.cab cabinet file on disk
10 of the original Windows 95 non-DMF floppy disks.
For information about using the Extract tool, please see the following
article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
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| Keywords: | kberrmsg kbprb KB172604 |
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