Three Default Install Options Inaccurate If Components Missing (172136)

SYMPTOMS

If not all of the installation components have been downloaded on the Internet Explorer Administration Kit (IEAK) computer, when you reach the wizard's Select Installation Options screen, the three default options' lists of components will be incomplete. (For example, if only the Internet Explorer (IE) browser component is available, the installation options will list the IE browser as the only component to be installed.)

If you then download the other components by returning to the Download Internet Explorer Components screen and selecting Download All, and then you return to the Select Installation Options screen, this screen still shows the default lists as incomplete.

CAUSE

The first time you reach the "Components to install" lists in the Select Installation Options screen, the screen lists only the components that are available. When you reach this screen, the wizard has already associated an installation option's name with its list of components (that is, Full Install=Internet Explorer Browser and nothing else). If you view this screen again after everything is downloaded, some options will not reflect that more components should be available.

WORKAROUND

To work around this problem, quit the wizard and restart it. Then, do not advance past the Download Internet Explorer Components screen until all necessary components have been downloaded.

STATUS

Microsoft has confirmed this to be a problem in IEAK version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available

MORE INFORMATION

The optional components are additions to the Internet Explorer Suite and complement the browser by providing an e-mail client, an HTML editor, and a VRML browser, among others.

Most of the components are in the Microsoft .CAB compressed cabinet format. The IEAK Wizard checks for the presence of these components in the Download\en subdirectory of the IEAK directory.