OL97: No Internet Mail and MSN Services on Windows NT 3.51 (172074)


The information in this article applies to:

  • Microsoft Outlook 97
  • the operating system: Microsoft Windows NT 3.51
This article was previously published under Q172074

SYMPTOMS

The Internet Mail service and MSN, The Microsoft Network are not available when you run Outlook 97 on Windows NT 3.51, Workstation or Server.

CAUSE

Neither the Internet Mail nor the MSN online service is designed to work on the Windows NT 3.51 operating system.

MORE INFORMATION

The Internet Mail Transport Service, that ships with Outlook, is designed to run on Windows 95 and Windows NT 4.0 and is not available for use on Windows NT Workstation / Server 3.51.

The Microsoft Network Online Transport Service, that is installed with MSN, versions 1.3 and 2.0, is designed to run on Windows 95 and is not available for use with Windows NT.

REFERENCES

For more information on this subject please see the section titled, "Internet Mail and MSN Information Services Are Not Available on Windows NT Workstation 3.51" in the Olreadme.txt file. The Olreadme.txt file is located in the Office folder on your Microsoft Office 97 or Microsoft Outlook 97 Compact Disc. It is also located in the Program Files\Microsoft Office\Office folder on your hard drive after you install Office 97 or Outlook 97 on your computer.
Modification Type:MajorLast Reviewed:5/18/2001
Keywords:kbprb KB172074
©2002 Microsoft Corporation. All rights reserved.