Dr. Watson Error in Spoolss.dbg (171770)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
This article was previously published under Q171770

SYMPTOMS

Windows NT will intermittently log a Dr. Watson access violation error in Spoolss.dbg, causing the print spooler to stop. The spooler can be restarted, and it will continue functioning until the next occurrence of the access violation.

CAUSE

There was a problem in Localspl.dll.

RESOLUTION

To resolve this problem on a computer running Windows NT 4.0, apply Service Pack 3. Contact Microsoft Technical Support if your computer is running Windows NT 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.
Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kbbug kbprint KB171770
©2002 Microsoft Corporation. All rights reserved.