PI: ErrMsg: Help Failed to Launch (171566)


The information in this article applies to:

  • Microsoft Picture It! 1.0
This article was previously published under Q171566

SYMPTOMS

When you try to access Help either from the Help menu or from clicking a blue (i) information button, you may receive the following error message:
Picture It! Failed to launch Help.

CAUSE

Under certain circumstances, if you change CDs while using Microsoft Picture It!, the program cannot locate the Help files on the hard disk drive.

WORKAROUND

To work around this problem, follow these steps to make Help available:
  1. On the Get It! menu, click My Picture.
  2. Click Cancel.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Picture It! version 1.0 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:3/25/2001
Keywords:kbbug kberrmsg kbusage KB171566
©2002 Microsoft Corporation. All rights reserved.