WD97: Using Word as E-mail Editor in Outlook Changes View in Word (171418)

The information in this article applies to:

Microsoft Word 97 for Windows
Microsoft Outlook 97

This article was previously published under Q171418

SYMPTOMS

When the default template in Microsoft Word uses page layout view and Microsoft Outlook uses Word as its e-mail editor, the default view in Word changes to normal view.

WORKAROUND

To work around this problem, do not use Word as the e-mail editor in Outlook. To do this, follow these steps:

In Microsoft Outlook, click Options on the Tools menu.
On the E-mail tab, click to clear the "Use Microsoft Word as the e-mail editor" check box, and then click OK.

For additional information, please see the following article in the Microsoft Knowledge Base:

159476 WD97: How to Enable, Disable Microsoft Word as the E-Mail Editor

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem has been corrected in Word 2000.

Modification Type:	Major	Last Reviewed:	11/14/2000
Keywords:	kbbug kbinterop kbui KB171418