XL97: Undoing "Merge and Center" Causes Page Fault or Hang (171334)
The information in this article applies to:
- Microsoft Excel 97 for Windows
This article was previously published under Q171334 SYMPTOMS
In Microsoft Excel 97, if you attempt to undo the result of clicking
Merge And Center on the Formatting toolbar, you may receive error messages
similar to the following.
Microsoft Windows 95
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
If you click Details, you may receive an error message similar to the
following:
EXCEL caused an invalid page fault in module EXCEL.EXE at
0137:300ed4af.
Microsoft Windows NT
Dr. Watson for Windows NT
An application error has occurred and an application error log is
being generated.
Excel.exe
Exception: access violation (0xc0000005), Address 0x300ed4af.
CAUSE
This problem may occur when you do the following:
- You click Freeze panes on the Window menu to create a horizontal frozen
pane on the worksheet.
-and-
- You select multiple cells below the horizontal frozen pane and apply the
double bottom border format.
-and-
- You select the cells with the double bottom border and click Merge and
Center on the Formatting toolbar.
-and-
- You click Undo Merge and Center on the Edit menu to undo the action.
RESOLUTION
To correct this problem, install Microsoft Excel 97 Service Release 1
(SR-1).
STATUS
Microsoft has confirmed this to be a problem in Microsoft Excel 97. This
problem was corrected in Microsoft Excel SR-1.
For additional information about SR-1, please see the following article in
the Microsoft Knowledge Base:
172475 OFF97: How to Obtain and Install MS Office 97 SR-1
| Modification Type: | Major | Last Reviewed: | 10/22/2000 |
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| Keywords: | kbbug kberrmsg KB171334 |
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