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Use the following troubleshooting tips to solve problems with your
programming solution.
VBScript Version
If your solution involves forms that use Visual Basic Scripting Edition
(VBScript), make sure all computers are using the same version of VBScript.
If you used a newer version of VBScript on your computer to develop the
solution, you may need to install the same version of VBScript on all user
computers.
For more information about VBScript versions, please see the following
article in the Microsoft Knowledge Base:
167138 OL97: General Information About Using VBScript with Outlook
Controls
If your solution uses any controls, check to see if the controls are
properly installed on all user computers. Are they the same version?
Ideally, you should require your users to run a setup program (see the
Setup Wizard in the Visual Basic or the Office 97 Developer's Edition) to
make sure all of your controls are installed correctly.
NOTE: Like Word and Excel, Outlook forms are continually in design-time
mode, as opposed to compiled Visual Basic or Microsoft Access applications,
which are in run-time mode. In Outlook versions prior to Outlook 97,
version 8.03, controls must have a design-time license for use on a second
computer. Often, a design-time license is only available if you install a
development product, such as Visual Basic or the Office 97 Developer's
Edition.
Permissions or User Rights
Do the other users have proper permissions, or rights, to use any public
folders or other resources that your solution uses?
Save Form Definition
If your solution sends forms from one user's computer to another, did you
enable the "Save form definition with item" option on the form's Property
tab when in design mode? If not, you or the users must properly install the
form (based on the solution) on their computers; otherwise, the form is not
available for their use.
Read Layout
Some forms have separate Compose and Read pages. If you want the form to
have one view when it is created or read, turn off the Separate Read Layout
setting on the Layout menu when the form is in design mode. Depending on
the type of form, this setting may be on or off by default.
REFERENCES
For more information about creating solutions with Microsoft Outlook 97,
please see the following articles in the Microsoft Knowledge Base:
166368 OL97: How to Get Help Programming with Outlook
170783 OL97: Q&A: Questions about Customizing or Programming Outlook