WD97: Red Box Prints Behind WordArt Object on Canon BJC 4550 (171042)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q171042 SYMPTOMS
When you print a Microsoft Word 97 document that contains a particular
style of WordArt to a Canon BubbleJet BJC-4550 printer, a red box is
printed behind the WordArt object.
CAUSE
This problem occurs when you use the WordArt style in the third row and
third column of the WordArt Gallery dialog box, and print with version 3.70
of the printer driver.
RESOLUTION
Upgrade the printer driver to version 3.90.
For information about how to contact Canon International Systems, query in
the Knowledge Base for one of the following articles:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for
Windows.
MORE INFORMATION
The Canon BubbleJet BJC-4550 printer is manufactured by Canon International
Systems, a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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| Keywords: | kbbug kbprint KB171042 |
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