MRU File Names May Appear Incorrectly on File Menu (171022)
The information in this article applies to:
- Microsoft Excel 98 Macintosh Edition
This article was previously published under Q171022 SYMPTOMS
In Microsoft Excel for the Macintosh, some most recently used file names on
the File menu appear incorrectly. Specifically, files with names that begin
with the word "Print" begin with "Fax" instead.
CAUSE
This problem occurs if Global Village Fax Center (GlobalFax) version 2.5.2
or 2.5.6 is installed on your computer, and you select it as the default
printer in the Chooser.
RESOLUTION
Although the most recently used file names may appear incorrectly on the
File menu, they open the correct files when you click them.
To resolve this problem, select a different default printer. To do this,
follow these steps: - On the Apple menu, click Chooser.
- In the list of printers, select a different printer.
- Click Close. Click OK when you are prompted to choose Page Setup in
open programs.
The most recently used files should correctly on the File menu.
STATUS
This problem occurs when you use Microsoft Excel for the Macintosh 5.0 or
5.0a or Microsoft Excel 98 Macintosh Edition, and GlobalFax version 2.5.2
or 2.5.6.
MORE INFORMATION
Check with Global Village Communication to see if a newer version of
GlobalFax that eliminates this problem is available. You can visit the
Global Village Communication Web site at the following address:
The third-party contact information included in this article is provided
to help you find the technical support you need. This contact information
is subject to change without notice. Microsoft in no way guarantees the
accuracy of this third-party contact information.
For information about how to contact Global Village Communication, Inc.,
query in the Knowledge Base for one of the following articles:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
When you select GlobalFax as the default printer, it searches the File menu
in Microsoft Excel. If any of the menu items on the File menu begin with
the word "Print," GlobalFax replaces the word "Print" with the word "Fax."
In this way, the Print, Print Preview, and Print Report menu commands are
changed into Fax, Fax Preview, and Fax Report.
If a most recently used file name begins with "Print," it is similarly
changed. However, the menu item starts the correct file; for example,
clicking the most recently used file name, "FaxMe," opens the "PrintMe"
file.
Note that files with names that begin with the word "print" (where "p" is
lowercase) are not affected by this problem. The name of the file must
begin with the word "Print" (where "p" is uppercase) for the problem to
occur.
Global Village Fax Center (GlobalFax) is manufactured by Global Village
Communication, a vendor independent of Microsoft; we make no warranty,
implied or otherwise, regarding this product's performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 8/19/2003 |
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| Keywords: | kb3rdparty kbprb kbprint KB171022 |
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