XCON: Connection Difficulties When RAS Session Is In Progress (171001)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q171001

SYMPTOMS

When one or more Microsoft Exchange Server computers are configured for Dynamic RAS and there is a Dynamic RAS session in progress, the Microsoft Exchange client and the Exchange Administrator program may have difficulty connecting to the server.

CAUSE

During initialization, the Microsoft Exchange client and the Exchange Administrator program send Remote Procedure Calls to the configured default gateway. By default, these calls are sent over the active RAS connection.

RESOLUTION

To disable RAS as the default gateway, end any active RAS sessions and perform the following steps:

  1. Start the Microsoft Exchange Administrator program and expand the Configuration item.
  2. Choose Connection and select the RAS item from the left pane.
  3. On the General tab, select RAS Phone Book item.
  4. On the Server tab, select TCP/IP settings.
  5. Deselect the "Use default gateway on remote server" checkbox.
  6. Click OK.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB171001
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