Unable to Print Right Margin on A5 Paper and Envelope Sizes (170841)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q170841

SYMPTOMS

When printing to any Canon Bubble Jet printer supported by Canon800.dll (for example, BJC-4100), the right margins fail to print correctly for the A5 paper size and envelopes.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbbug KB170841
©2002 Microsoft Corporation. All rights reserved.