OFF97: Binder Crashes When Closing Print Preview (170780)
The information in this article applies to:
- Microsoft Office 97 for Windows
- Microsoft Excel 97 for Windows
This article was previously published under Q170780 SYMPTOMS
When you close print preview in Microsoft Binder, you may receive the
following error message:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
If you click Details, an error message similar to the following appears:
EXCEL caused an invalid page fault in module EXCEL.EXE at 0137:3003935c
When you click Close, the Microsoft Excel section disappears and the frame
of the Binder is blank.
CAUSE
This problem occurs when the following conditions are true:
- You create a Microsoft Excel section that contains an embedded chart in
a Binder file.
-and-
- The Microsoft Excel section is the active section in the Binder.
-and-
- You view the section in print preview while the chart is active.
-and-
- You press ALT+TAB or use the Windows taskbar to switch between Microsoft
Binder and other programs.
RESOLUTION
To resolve this behavior, close print preview before you switch between
Microsoft Binder and other programs.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
MORE INFORMATION
This problem occurs only when you view a section with an embedded chart in
print preview. It does not occur when you view a chart sheet or another
embedded object in print preview.
| Modification Type: | Major | Last Reviewed: | 11/22/2000 |
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| Keywords: | kbbug KB170780 |
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