OL97: Unable to Manually Disconnect Using Remote Mail (170653)
The information in this article applies to:
This article was previously published under Q170653 SYMPTOMS
When you use the Internet Mail service in Microsoft Outlook 97 and connect
to your e-mail server using the Remote Mail connection, if you attempt to
cancel the operation of checking for new mail, the modem does not
disconnect.
STATUS
Microsoft has confirmed this to be a problem in the Internet Mail service
that shipped with Microsoft Outlook 97 and the Internet Mail Enhancement
Patch for Microsoft Outlook 97. We are researching this problem and will
post new information here in the Microsoft Knowledge Base as it becomes
available.
MORE INFORMATION
To connect to your e-mail server manually, point to Remote Mail on the
Tools menu, and click Connect. As soon as the connection process starts, a
Cancel button appears. After the modem finishes dialing and a connection is
made, a Disconnect button appears. However, clicking either Cancel or
Disconnect does not end the operation.
| Modification Type: | Major | Last Reviewed: | 10/26/2000 |
|---|
| Keywords: | kbbug KB170653 |
|---|
|