OL97: Go to Today and/or Group By Button Unavailable on Toolbar (170603)


The information in this article applies to:

  • Microsoft Outlook 97 8.01
This article was previously published under Q170603

SYMPTOMS

In Microsoft Outlook 97, the "Go to Today" toolbar button in the Calendar folder and/or the "Group By" toolbar button in the Inbox folder are missing or unavailable.

CAUSE

You have the following combination installed on your computer:
  • Microsoft Distributed Component Object Mode for Windows 95 (DCOM) or Microsoft Internet Explorer 4.0

    and either
  • Microsoft H/PC Explorer 1.1

    or
  • Winfax Pro 8.0/8.01

RESOLUTION

Choose the appropriate method from the following:

Method 1

Remove the H/PC Explorer extensions (PMail) and/or Winfax Pro extensions (DCC Extensions) from Outlook:
  1. On the Tools menu, click Options.
  2. Click the General tab.
  3. Click Add-In Manager.
  4. Select the extension, click Remove, then click OK.
  5. Click OK to close the Options dialog box.

Method 2

Remove DCOM:
  1. Click Start, point to Settings, then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Click DCOM for Windows 95.
  4. Click Add/Remove.
  5. When prompted, click Yes to restart your computer.

Method 3

Remove Internet Explorer 4.0.

For more information on removing Internet Explorer 4.0, please see the following articles in the Microsoft Knowledge Base:

166313 Removing Internet Explorer 4.0 for Windows 95 Using Ieremove.exe

MORE INFORMATION

Removing either the H/PC Explorer or WinFax Pro extensions will not affect the use of the programs or the funtionality of Outlook.

WinFax Pro is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:8/10/2006
Keywords:kb3rdparty kbhowto kbinfo KB170603
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