List of SCSI Adapters Not Found When Adding New SCSI Adapter (170488)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
This article was previously published under Q170488

SYMPTOMS

  • When you use the Windows NT 4.0 SCSI Adapters utility in Control Panel to add a new SCSI adapter, the list of SCSI adapters is not displayed and no error messages appear.

    -or-

  • When you use the Windows NT 3.51 Add/Remove SCSI Adapter feature of Windows NT Setup, you may receive the following error message:
    Setup was unable to locate or load an INF file
    Failed to initialize hardware options
    Badly formed setup Script Command 'goto end'

CAUSE

These problems may occur if the file Scsi.inf is missing, corrupted, or overwritten by a third-party Scsi.inf file.

RESOLUTION

To resolve this problem, use the Windows NT Expand utility to expand the Scsi.inf file from the Windows NT CD-ROM to the proper folder. For Windows NT 4.0, place the file in the %SystemRoot%\Inf folder. For Windows NT 3.51, place the file in the %SystemRoot%\System32 folder.

For example:

Expand d:\i386\SCSI.IN_ c:\winnt40\inf\Scsi.inf

The list of SCSI devices is now available.

MORE INFORMATION

Additionally, a third-party SCSI driver can be installed from the disk or CD-ROM provided with the adapter, through the Have Disk option.
Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kbenv KB170488
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