Cropped Pictures and Objects Are Resized (170339)

SYMPTOMS

When you use Word 97 to open a Microsoft Word 7.0 document containing a cropped picture or object, one of the following may occur:

The cropped picture or object reverts to its original size when the document is saved in the Microsoft Word 97 file format.

-or-
When you scroll past the cropped picture, the following error message may be displayed:
The dimensions after cropping are too small or too large

NOTE: If the picture or object was cropped smaller than the original size in Microsoft Word 7.0, it becomes larger in the Microsoft Word 97 file format. If the picture or object was cropped larger than the original size in Microsoft Word 7.0, it becomes smaller in the Microsoft Word 97 file format. Resizing the picture or object in Microsoft Word 97 does not correct this problem.

WORKAROUND

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, delete the picture or object from the Word 97 document, reinsert it, and then crop it.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1

REFERENCES

For more information about cropping an object, or objects that are resized unexpectedly, please see the following articles in the Microsoft Knowledge Base:

155777 WD97: Can't Crop Object with SHIFT Key (Dragging Size Handle)

157614 WD97: Word Document Objects Scale When Cropped

162579 WD97: Linked Picture Doesn't Preserve Scaling Properties

Or click the Office Assistant, type "cropping an object" (without the quotation marks), click Search, and then click the "Resize or crop a drawing object" topic.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component