Err Msg: Cannot Open the File: Queryhits.idq (170048)


The information in this article applies to:

  • Microsoft Index Server 1.1
This article was previously published under Q170048

SYMPTOMS

When you click "Show Highlights (full text)" or "Show Highlights (condensed)," Index Server returns the error message:
Cannot open the file: \queryhits.idq.

CAUSE

When a web server hosts more than one Web site, Index Server will be able to function across all web sites with a global \scripts subdirectory, except for hit highlighting. The CGI program used for hit highlighting, Webhits.exe, cannot transverse global virtual directories to find the .idq file.

RESOLUTION

Upgrade to Index Server version 2.0 or later.

WORKAROUND

To work around this problem:
  1. Create a second Scripts virtual directory, and point it to the same physical directory as the global Scripts directory.
  2. Assign the IP address of the virtual server to the new Scripts virtual directory.
Because the virtual server now has a Scripts virtual directory assigned to it with the virtual server's IP address, Webhits.exe will then be able to find the scripts directory on that virtual server, and return the correct results.
Modification Type:MajorLast Reviewed:12/23/1999
Keywords:kbprb kbusage KB170048
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