XCLN:The Mapi Spooler Has Shut Down Unexpectedly (170036)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q170036 SYMPTOMS
When you use the Windows Messaging client included with Windows NT Server
4.0 or Windows NT Workstation 4.0 to send an attached file through Internet
e-mail through a POP3 mail server, the following error message may occur:
Microsoft Windows Messaging Subsystem: The MAPI Spooler has shut down
unexpectedly. Close all mail-enabled applications before attempting to
log on again.
After you shut down and restart the Microsoft Exchange client, you receive
the same message.
CAUSE
This error is caused when you send an attached file that has no extension
on the file name. This causes the MAPI spooler to have an access violation
when it attempts to send the file over Internet e-mail. This problem does
not occur when you use an Exchange Server computer as your mail server; it
only occurs when using a POP3/SMTP mail server. When the error occurs, the
mail message does not leave the Outbox so every time the client starts, it
tries to send the message, which causes the MAPI spooler to have another
access violattion.
| Modification Type: | Major | Last Reviewed: | 10/13/2003 |
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| Keywords: | kbbug kbfix KB170036 |
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