XADM: After Upgrade User Can't Administer Exchange (170010)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
This article was previously published under Q170010

SYMPTOMS

After upgrading the Microsoft Exchange Server computer from version 4.0 Service Pack 4 to version 5.0, the administrator can not use the Microsoft Exchange Administrator program to administer Microsoft Exchange Server via Remote Access Service (RAS).

CAUSE

Upgrading to Exchange Server 5.0 causes some problems with the RAS service. For more information please see Section 3.3.5 of the Exchange Server CD Readme.wri file. This problem may also affect the dynamic RAS connection to other Exchange Server computers.

RESOLUTION

Install Windows NT Server 4.0 Service Pack 3 on the computer running the Microsoft Exchange Administrator program and on the computer running Microsoft Exchange Server.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB170010
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