Toshiba 500CS 500CDT, or 730 Computer Hangs on First Reboot (169965)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q169965

SYMPTOMS

The first time you boot a new Toshiba 500CS, 500CDT, or 730 laptop computer, you have the option to install Windows 3.1 or Windows 95. If you choose to install Windows 95, Windows 95 Setup may stop responding (hang) on the first reboot. Windows 95 Setup must reboot the computer to finish the installation.

CAUSE

This behavior can occur if the real-mode drivers for the Xircom IIPS PCMCIA Ethernet card are installed on the computer.

RESOLUTION

Disable the real-mode drivers by following these steps:
  1. Restart the computer. Press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode Command Prompt Only from the Startup menu.
  2. At the command prompt, type the following lines, pressing ENTER after each line:

    cd windows
    edit system.ini

  3. Locate and disable any lines that refer to "Tranxit" in the [386enh] section by placing a semicolon (;) at the beginning of the line. For example, disable the following lines:

    Drivers added for Tranxit
    device=c:\tranxit\<driver_name>.386

  4. Save and then close the System.ini file.
  5. Restart your computer normally.

MORE INFORMATION

For additional information, please contact Toshiba, Inc.
Modification Type:MajorLast Reviewed:7/25/2001
Keywords:kb3rdparty kbHardware kbsetup KB169965
©2002 Microsoft Corporation. All rights reserved.