OLEXP: Inbox Assistant Rules Do Not Work with IMAP Accounts (169616)



The information in this article applies to:

  • Microsoft Outlook Express 4.0 for Windows NT 4.0
  • Microsoft Outlook Express 4.0 for Windows 95

This article was previously published under Q169616

SYMPTOMS

Inbox Assistant rules do not work if you are using a mail account based on the Internet Mail Access Protocol (IMAP).

RESOLUTION

If your mail provider supports the use of the Post Office Protocol (POP3), configure your account using POP3. This allows Inbox Assistant rules to function normally.

STATUS

This behavior is by design.

Modification Type:MajorLast Reviewed:10/9/2003
Keywords:KB169616