SMS: Remote Control Agent Shows Memory Leak with 3Com NIC (169559)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q169559 SYMPTOMS
The Systems Management Server Remote Control agent (Wuser32.exe) shows a
memory leak on systems using a 3COM 3C590 or 3C905 network adapter card
with bus mastering enabled. A large number of page file bytes are consumed
and not released, which eventually results in virtual memory errors, and
may cause the system to stop responding. The problem does not occur if bus
mastering is disabled on the 3C590 adapter. However, there is no option to
disable bus mastering on the 3C905 adapter.
WORKAROUND
To work around this problem, do any of the following:
- Disable bus mastering if possible. For more information on how to do
this, see the following article in the Microsoft Knowledge Base:
141299 Disabling Bus Mastering On 3Com 3C590 PCI Network Cards
- Disable the Systems Management Server Remote Control service on the
Windows NT client computer.
- Use a different network adapter card.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbnetwork kbRemoteProg kbtshoot KB169559 |
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