WordMail Errors After You Perform a Remove All of Microsoft Project (169526)
The information in this article applies to:
- Microsoft Project 2000
- Microsoft Word 97 for Windows
- Microsoft Project for Windows 95 4.1a
- Microsoft Exchange 4.0
- Microsoft Outlook 97
- Microsoft Outlook 98
This article was previously published under Q169526 SYMPTOMS
If you perform a Remove All in Microsoft Project Setup, you may receive the following error messages when you try to open a mail message with Microsoft Word set as your e-mail editor:
In Microsoft Outlook
This form requires Word as your e-mail editor, but Word is either busy or cannot be found. The form will be opened in the Outlook editor instead.
In Microsoft Exchange
The command you specified could not be carried out. MAPI Error.
CAUSE
The Microsoft Project Setup program removes some registry entries that are needed for WordMail.
WORKAROUND
Re-install Microsoft Word 97 for Windows.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. REFERENCESFor additional information, click the article numbers below
to view the articles in the Microsoft Knowledge Base:
162970 Installing Project 4.x Breaks Office 97 Spell Check
120802 Office: How to Add/Remove a Single Office Program or Component
| Modification Type: | Major | Last Reviewed: | 5/22/2003 |
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| Keywords: | kbinterop kbprb kbusage KB169526 |
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