You receive an "Active Setup is already running" error message when you install Internet Explorer 4.0 (169340)
The information in this article applies to:
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
- Microsoft Internet Explorer 4.01 for Windows NT 4.0
This article was previously published under Q169340 SYMPTOMS
When you are installing Microsoft Internet Explorer version 4.0, you may experience
any of the following symptoms:
CAUSE
This behavior occurs if the Inseng.dll file is loaded into memory and in
use before you start Setup. When this occurs, Setup cannot replace the
file.
RESOLUTION
To install Internet Explorer, restart the computer to unload the
Inseng.dll file from memory, and then run Setup again.
NOTE: Some Web pages may load the Inseng.dll file into memory. You should
avoid visiting other Web pages before running Setup for Internet Explorer.
Modification Type: | Major | Last Reviewed: | 11/10/2004 |
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Keywords: | kberrmsg kbsetup KB169340 |
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