MSMail: Network Name Could Not be Found When Creating a New PO (169328)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.5
- Microsoft Mail for PC Networks 3.0
- Microsoft Mail for PC Networks 3.2
- Microsoft Exchange Server 5.5
This article was previously published under Q169328 SYMPTOMS
When you create a new Microsoft Mail for PC Networks postoffice using the
Administrator program, you may get the following error message:
The network name could not be found.
CAUSE
You may have selected the route type as Indirect, and in the Via field you
have entered a network name that does not exist. You must define the
external postoffice before using it as a hub to the new, indirect
postoffice that you are creating.
RESOLUTION
To resolve this problem:
- Press ESC, then while still in the MS Mail Administrator program, select
External Admin (letter E), the select Create (letter C).
- Type the network name of the hub postoffice.
- Type the postoffice name of the hub postoffice.
- Specify the route type, which probably will be "Direct" routing. If this
hub postoffice is downstream from another hub, make sure that the other
hub is defined. If the other hub is not defined, repeat steps 1 through
4 for the other hub before going on to step 5.
- Finish defining all the hubs and the new postoffices in the relative
order from closest to farthest, starting from this new postoffice.
MORE INFORMATION
To exchange mail with newly defined downstream postoffices, you need to
map consecutive drive letters, one for every postoffice. Next you need to
run the External.exe program against all these drive letters. Please refer
to the "Microsoft Mail for PC Networks Administrators Guide" for additional
information.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbprb kbtshoot kbusage KB169328 |
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