Error Message: Installation Failed While Installing from .INF (169123)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q169123 SYMPTOMS
When a user, who does not belong to the Administrators local group, tries
to run an INF file by right-clicking the INF file and choosing the Install
Context menu item, the following error message appears:
Installation failed
CAUSE
The Setupapi.dll that processes the INF files [DefaultInstall] section
needs to write to the registry key HKLM\Software\Microsoft\Windows\
CurrentVersion\RunOnce to prepare the launch of Grpconv.exe when the
installation script is completed. Because a user, not belonging to the
Administrators local group, does not have full control permission to this
registry key, the according API function, RegOpenKeyEx(), returns an error
5 (access denied). This error occurs when the Setupapi.dll attempts to open
the key using the KEY_ALL_ACCESS flag. The Setupapi.dll in turn generates
the error message "Installation failed."
RESOLUTION
To prevent the error message described above, either log on with an
administrative account or give the user in question (or the Users local
group) full control permission to the HKLM\Software\Microsoft\Windows\
CurrentVersion\RunOnce registry key.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.
| Modification Type: | Major | Last Reviewed: | 8/9/2001 |
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| Keywords: | KB169123 |
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