RESOLUTION
Start with the first method and proceed to the next method until the
problem is corrected.
Method 1: Illegal TCP/IP Name
Check the name of the computer and correct it.
For additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
156909 FP: OLE Errors When Working With FrontPage
Method 2: Resource Limitations
Make sure you have sufficient free resources. FrontPage 97 requires a
minimum of 16 megabytes (MB) of memory if you are running the Personal Web
Server. If you are running other programs or services, they will be using
resources that otherwise would be available to FrontPage. To free up
resources, try either of the following:
- Restart your computer.
-or-
- Shut down all programs except for Windows Explorer and Systray.
Method 3: Errors in Video Subsystem or Registry Errors
Start FrontPage Editor as a stand-alone program by double-clicking the
Fpeditor.exe file in the \Program Files\Microsoft FrontPage\bin folder.
Because FrontPage registers itself when you start it, it may be able
to fix any registry errors related to it. If you still receive errors after
starting FrontPage Editor, follow these steps.
NOTES:
- Do not replace any .dll files if FrontPage Editor starts.
- Do not rename the Ntdll.dll file in step 1 if you are running Windows
NT.
- Rename the following files, located in the Windows\System folder. These files are hidden files.
Ntdll.dll
Avifil32.dll
Advapi32.dll
- From the Windows 95 compact disc, copy the three files listed in
step 1 to the Windows\System folder on your hard disk.
Try to run FrontPage Editor. If you still receive errors after
performing steps 1 and 2, follow these steps:- Rename the following files, located in the Windows\System folder.
These files are hidden files.
- From the Windows 95 compact disc, copy the two files mentioned in
step a to the Windows\System folder on your hard disk.
- Try to run FrontPage Editor again.
Method 4: Undo Registry Cleaning Utilities
If you used a utility to clean the Registry (remove obsolete registry
keys), restart the registry cleaning program and restore the Registry to
its previous state. If the program does not provide a feature to restore
previous Registry entries, go to Method 5.
Method 5: Absence of Required Registry Keys
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
Microsoft has received reports that some computers appear to be "losing"
the Registry settings that FrontPage needs to run properly. Microsoft has
not determined why some computers are losing these Registry settings while
other computers are not.
If You Are Using Windows 95:
Back up your registry, and then follow these steps:
- Download the Fp169079.exe file.
The Fp169079.exe file is available to download from the Microsoft
Download Center:
Release Date: September 11, 1997
- After you download it, double-click the Fp169079.exe file to extract its contents.
The following two files will be stored on your hard disk: - Double-click the Fix97.reg file.
- When you receive a message indicating that the information was
successfully registered, click OK.
If you still receive the errors described in the "Symptoms" section of
this article, skip to Method 6.
If You Are Using Windows NT 4.0:
Back up the following registry keys:
HKEY_CLasses_Root
HKEY_Current_User
To back up these registry keys, follow these steps:
- On the Start menu, click Run.
- In the Open box, type "regedt32 /v" (without the quotation marks).
- Open the HKEY_Classes_Root key and select the first folder in the
left pane.
- On the Registry menu, click Save Key.
- Type a file name and select a location where you want to save this file.
NOTE: You should note the file name and location in case you need
to restore the Registry key. - Open the HKEY_Current_User key and select the top folder in the
left pane.
- Repeat steps 4 and 5.
After you back up the registry keys, follow these steps:
- Download the Fp169079.exe file from the Microsoft Download Center.
The Fp169079.exe file is available to download from the Microsoft
Download Center: - After you download it, double-click the Fp169079.exe file.
The following two files will be copied to your hard disk: - Double-click the Fix97.reg file.
- When you receive a message indicating that the information was
successfully registered, click OK.
If you still receive the errors described in the "Symptoms" section,
follow the steps in Method 6.
Method 6: Missing FrontPage Registry Key
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
On some computers, FrontPage 97 Setup does not create the following
registry key:
[HKEY_CURRENT_USER\Software\Microsoft\FrontPage\Editor]
"Auxiliary DLL Registered For"="2.0.2.1112"
The existence of this key affects how long it takes FrontPage to start. On
computers where this Registry key is missing, FrontPage Explorer and
FrontPage Editor time-out prematurely.
It you determine that this key is missing from the Registry, use the
following steps to install it.
Windows 95:
After you back up your Registry, follow these steps:
- Download the Fp169079.exe file from the Microsoft Download Center.
The Fp169079.exe file is available to download from the Microsoft
Download Center: - After you download it, double-click the Fp169079.exe file.
The following two files will be copied to your hard disk: - Double-click the Aux97.reg file.
- When you receive a message indicating that the information was
successfully registered, click OK.
Windows NT 4.0:
Back up the following Registry keys:
HKEY_CLasses_Root
HKEY_Current_User
To back up these Registry keys, do the following:
- On the Start menu, click Run.
- In the Open box, type "regedt32 /v" (without the quotation marks).
- Open the HKEY_Classes_Root key and select the first folder in the
left pane.
- On the Registry menu, click Save Key.
- Type a file name and select a location where you want to save this file.
NOTE: You should note the file name and location in case you need
to restore the Registry key. - Open the HKEY_Current_User key and select the top folder in the
left pane.
- Repeat steps 4 through 5.
After you back up the Registry keys, follow these steps:
- Download the Fp169079.exe file.
The Fp169079.exe file is available to download from the Microsoft
Download Center: - After you download it, double-click the Fp169079.exe file.
The following two files are stored on your hard disk: - Double-click the Aux97.reg file.
- When you receive a message indicating that the information was
successfully registered, click OK.
If you still receive the errors described in the "Symptoms" section, go to
Method 7.
Method 7: Mismatched OLE Components on Windows NT
FrontPage 97 calls OLE32.dll and OLEAUT32.dll files when making the
connection between FrontPage Explorer and FrontPage Editor. These files may
make further calls to other elements of the OLE subsystem. In the event
your installation of OLE has been improperly upgraded or has become
mismatched, a full installation of the most recent Service Pack for Windows
NT may solve the problem. If you have followed all of the previous steps
without success, try installing the latest Windows NT Service Pack from the
following Web site:
NOTE: Follow the Service Pack Setup directions explicitly. Also, be sure to
quit any programs which may use OLE before you install the service pack.
If you still receive the errors described in the "Symptoms" section, you
will need to reinstall Windows NT to a new folder.
Method 8: Reinstall Windows
For additional information about how to reinstall Windows 95, click the article number below
to view the article in the Microsoft Knowledge Base:
142096 How to Reinstall Windows 95 to a New Folder