Unable to Restore Persistent Connection During Logon (169049)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q169049
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you log on to a Windows NT domain, one of the following error
messages may be displayed:
An error occurred while reconnecting <Driveletter>: to
\\<Computername>\<Share>
-or-
Microsoft Windows Network: The network name cannot be found.
CAUSE
This behavior can occur when both of the following conditions are true:
- The domain that you are logging on to contains the network share
specified in the error message.
- The name of the network share to which you are attempting to log on
contains more than 12 characters.
RESOLUTIONWARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys
And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete Information in the Registry" and "Edit Registry Data" Help topics
in Regedt32.exe. Note that you should back up the registry before you edit
it.
To resolve this issue, follow these steps:
- Install Windows NT 4.0 Service Pack 3 on the computer. For information
about installing Service Pack 3, see the following article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
- Create a REG_DWORD value named AllowLongShareName in the following
registry key, and set the data value to 1:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Rdr\Parameters
NOTE: This change does not take effect until you restart your computer.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.
This problem was corrected in the latest Microsoft Windows NT 4.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Major | Last Reviewed: | 8/9/2001 |
|---|
| Keywords: | kbbug kbnetwork KB169049 |
|---|
|