OFF97: Error Message: "MMSYSTEM275 Cannot Find Specified File" (168897)


The information in this article applies to:

  • Microsoft Office 97 for Windows
This article was previously published under Q168897

SYMPTOMS

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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED, EDITED, OR TESTED BY MICROSOFT. USE ONLY         **
**     WITH DISCRETION.                                            **
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If you attempt to play a file that has been recorded in Microsoft Camcorder 97, the following error message may appear:
MMSYSTEM275 Cannot Find Specified File
You may be unable to locate the saved file.

CAUSE

You may have other screen capture devices loaded that are conflicting with Camcorder 97. This problem may also occur if you have drivers for video capture cards installed when you install Camcorder 97.

RESOLUTION

Remove any video capture devices from the Control Panel and reinstall Camcorder 97.

Steps to Remove Devices from Control Panel

  1. Click Start, point to Settings, and click Control Panel.
  2. Click Multimedia.
  3. Click the Advanced tab.
  4. Click to select any device listed under Video Capture Devices and click Properties.
  5. Click Remove and then click OK twice.
  6. Repeat Steps 4 and 5 for all devices listed under Video Capture Devices.
  7. Reinstall Camcorder 97.
Modification Type:MajorLast Reviewed:11/22/2000
Keywords:kb3rdparty kbinterop kbmm KB168897
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