WD97: View Merged Data Fails After Using Find Record (168729)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q168729 SYMPTOMS
After you use Find Record (on the Mail Merge toolbar) in a mail merge
document, View Merged Data no longer updates the merge fields in the merge
document.
CAUSE
This problem occurs when you browse through the data records using
the First Record, Previous Record, Next Record, or Last Record command on the Mail Merge toolbar.
RESOLUTION
To resolve the problem described in this article, obtain
and install the latest Microsoft Word 97 update from
the following Microsoft Web site:
IMPORTANT NOTE: Microsoft Word 97 post-service
release fixes are cumulative. The latest update contains
all of the fixes since Service Release 2. If you install
the latest update for Word 97, you do not need to install
any other updates after Service Release 2. For additional information about the fixes included in the latest update for Word 97, click the article number below
to view the article in the Microsoft Knowledge Base:
265374 WD97: Post Service Release Fixes for Word 97
WORKAROUND
To work around this problem, quit and restart Microsoft Word.
NOTE: To update the merge fields manually, move through the View Merged
Data options on the Mail Merge toolbar, or select the fields and press F9. Note that you must restart Word to fully restore the record
selection buttons on the Mail Merge toolbar: First Record, Previous Record, and so forth.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/12/2005 |
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| Keywords: | kbdownload kbbug kbfix kbmerge kbother kbQFE KB168729 |
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