Ibmtrp.sys causes Stop 0x0000000A during shutdown (168512)

SYMPTOMS

During a shutdown and restart from within Windows NT, you may receive the following error message:

Stop 0x0000000A (0xc18c313b, 0x00000002, 0x00000000, 0x8012f72d)
IRQL_NOT_LESS_OR_EQUAL.

Alternatively, if your Windows NT Server 3.51 Service Pack 5-based computer uses the Systems Management Server Inventory Agent as a service or as an executable, you may receive the following Stop message on a blue screen during the hardware inventory phase:

STOP: 0x0000000A (0xC0002000,0x00000002,0x00000000,0x80129041) IRQL_NOT_LESS_OR_EQUAL

Note: The parameters in parenthesis are specific to your computer configuration and may be different.

Note The parameters in parenthesis are specific to your computer configuration and may be different.

CAUSE

This problem is specific to the IBM PCI Token Ring Card 16/4, reference 75H9800, or 75H9802, using the following driver:

Driver properties : IBMTRP.SYS, 89728 bytes, 5/21/96, 4:31p.

RESOLUTION

To correct this problem, obtain a new version of the Ibmtrp.sys driver from IBM at the following location:

http://www.networking.ibm.com/nes/nestoken.htm

Download the following image (PCI Token Ring Adapter family):

PCI Token Ring NDIS Drivers Diskette
Diskette 2 of 5
[TRP1642.EXE | Version 1.2 | 1-30-97 | 518,330 bytes]

The updated driver is dated 11/04/96, and its size is 90,944 bytes. Any version of the driver dated before this date causes the error to occur.