PPT97: Pack and Go Creates 0 KB File on Windows NT With NTFS (168329)
The information in this article applies to:
- Microsoft PowerPoint 97 for Windows
This article was previously published under Q168329 SYMPTOMS
If you try to use the Pack and Go Wizard in PowerPoint 97 on a
computer running Windows NT 3.5.1 (Service Pack 5) or 4.0, the
Wizard may appear to complete successfully, but the compressed
PowerPoint animation(.ppz) file is very small (about 40 bytes.)
When you try to unpack this presentation, the Pack and Go Setup
program (Pngsetup.exe) acts like it completes successfully. The
presentation file, however, is not actually copied to the destination
drive.
CAUSE
This problem occurs if the hard disk from which you run PowerPoint 97
is formatted using NTFS (New Technology File System) and compressed
using NTFS compression.
WORKAROUND
To workaround this problem uncompress the defined temporary folder.
Use the following steps to uncompress your temporary folder:
- Determine the name of your temporary folder.
- Click the Start button, point to Settings, and click Control
Panel.
- Double-click on the System control panel.
- Click the environment tab.
- In the User Variables section look for the definitions of the
following variables:
TEMP
TMP
NOTE: Normally these variables point to the same folder, for
example: C:\TEMP.
- Navigate to the location of your temporary folder.
- Decompress the folder, to do this:
- Right click on the temporary folder and click Properties.
- Click the General tab.
- Remove the check from Compress in the Attributes section. This
should bring up the following dialog:
Uncompress all files in C:\TEMP.
This action uncompresses all files but does not uncompress
subfolders.
- Click the Also uncompress subfolders checkbox and click OK.
Run Pngsetup.exe again; now you should be able to unpack your
presentation.
STATUS
Microsoft has confirmed this to be a problem in Microsoft PowerPoint
97 for Windows. This problem was corrected in Microsoft PowerPoint 97
for Windows, Service Release 1.
| Modification Type: | Major | Last Reviewed: | 11/9/2000 |
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| Keywords: | kbprb KB168329 |
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