SMS: Permission Required Dialog Box Appears Behind Open Windows (167857)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q167857 SYMPTOMS
When you attempt to Remote Control a previously remote controlled client
computer running Windows 95 with the Permission Required Help Desk option
enabled, the Remote Control Agent dialog box that asks, "Will you allow
<Administrator'> to remote control your machine?" appears behind open
windows on the desktop. Consequently, the user may not be able to see the
dialog box and answer the prompt without minimizing all open windows.
On the remote control server, the following dialog box appears:
SMS Remote Control
The user did not grant permission before the timeout period elapsed.
WORKAROUND
To work around this problem, minimize all open windows before initiating a
second Remote Control session.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
|---|
| Keywords: | kbbug kbnetwork kbRemoteProg kbtshoot KB167857 |
|---|
|