Canon Bubble Jet BJC-4300 Does Not Support Ledger Paper Even Though Driver Gives That Option (167703)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q167703

SYMPTOMS

The Canon Bubble Jet BJC-4300 does not support ledger paper even though the driver indicates it is a valid paper size. The printer physically cannot feed 11 x 17 paper.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



You will no longer be presented with ledger paper size with the fixed Canon800.dll.

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbprint kbQFE KB167703
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