WD97: Invalid Page Fault with Proofing Tools on Network (167621)


The information in this article applies to:

  • Microsoft Word 97 for Windows
This article was previously published under Q167621

SYMPTOMS

If your proofing tools are located on a network drive and your network connection is lost during a Microsoft Word session, you may receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
Clicking the Details button shows:
WINWORD caused an invalid page fault in module KERNEL32.DLL.

CAUSE

Microsoft Word for Windows is unable to access the proofing tools on the network.

WORKAROUND

Re-establish your network connection or install the proofing tools on a local hard disk drive.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

REFERENCES

For more information about installing proofing tools, please see the following articles in the Microsoft Knowledge Base:

135022 OFF: Can't Run Spelling Checker After Removing Another Program

164220 OFF97: Windows Registry Entries Remain After Remove All

166953 WD97: Cannot Locate Msconv97.dll When Converting Files

164808 OFF: Setup Cannot Locate the Program Files Folder

162970 Installing Project 4.x Breaks Office 97 Spell Check

Modification Type:MajorLast Reviewed:11/14/2000
Keywords:kbnetwork kbproof kbusage KB167621
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