ErrMsg You Have Become Disconnected from the Server... (167399)


The information in this article applies to:

  • Microsoft Chat 2.1 for Windows NT 4.0
  • Microsoft Chat 2.0 for Windows NT 4.0
  • Microsoft Chat 2.1 for Windows 95
  • Microsoft Chat 2.0 for Windows 95
  • Microsoft Chat 2.5 for Windows 95
  • Microsoft Chat 2.5 for Windows NT 4.0
  • Microsoft Chat 2.5 for Windows 98
This article was previously published under Q167399

SYMPTOMS

When you click User List on the Member menu and then click Update List in Microsoft Chat version, you may receive the following message:
You have become disconnected from the server, and are now working offline.
When you click OK, you are no longer connected to the chat server.

CAUSE

This problem can occur if many users are connected to the chat server when you attempt to update the user list.

RESOLUTION

To work around this problem, reconnect to the chat server, and then attempt to update the user list again. If you continue to receive the message, try again at a later time.

This problem is not unique to Microsoft Chat. Other chat clients and servers may disconnect you if you request a user or chat room list when there are many users or chat rooms on the server.

MORE INFORMATION

If you know the complete or partial nickname or identity of the person you are trying to find on the chat server, follow these steps:

Microsoft Chat 2.5

  1. On the Member menu, click User List, and then click either Nickname or Identity.
  2. Type the complete or partial nickname or identity of the person in the Names Containing box.
  3. Click Search.

Microsoft Chat 2.0 and 2.1

  1. On the Member menu, click User List, and then click either Nickname or Identity.
  2. Type the complete or partial nickname or identity of the person in the Names Containing box.
  3. Click Update List.
Modification Type:MajorLast Reviewed:6/24/2004
Keywords:KB167399
©2004 Microsoft Corporation. All rights reserved.